Atul Gawande, The Checklist Manifesto (Picador, 2011).

Kio Stark, Don’t Go Back to School (Self-published, 2013).

Communities of Practice

Etienne Wenger, Introduction to Communities of Practice.

Adam Bryant, Google’s Project Oxygen, The New York Times, March 12, 2011.

Clark Quinn, Community of Improvement? Learnlets, September 1, 2015.

Internet Time Alliance Community.
Recent Alliance Tweets. 

Renata Gorman, Communities of Practice and Microblogs in the Workplace.  September 2010.

Jane Hart, Modern Workplace Learning: A Resource Book for L&D (Centre for Learning and Performance Technologies, 2015).

Charles Jennings, Managers and Mad Hatters. January 2012.

David Garvin, How Google Sold Its Engineers on Management. Harvard Business Review, December 2013.

Mentors and Coaches

Anya Kamenz and Dylan Lathrop, The Edupunk’s Guide to Finding a Mentor. Good, September 2011.

Joanne Wilson, How to Find a Mentor. Medium, July 2015.

Richard Discenza and others, The Design and Management of Effective Distance Learning Programs. (Idea Group, 2001.)

Howard Rheingold, presentation at Online Educa Berlin. Berlin, 2014.

Jay Cross, Flip Your Meetings. March, 2015.

Bluma Zeigarnik, “Über das Behalten erledigter und unerledigter Handlungen,” Psychologische Forschung 9 (1927)

Ellen J. Langer, The Power of Mindful Learning (De Capo Press, 1998.)

Harrison Owen, Open Space Technology (Berrett-Koehler, 2008.)

“strengthen memory.” Benedict Carey, How We Learn: The Surprising Truth About When, Where, and Why It Happens (Random House, 2014).

Luke Mastin, The Human Memory: How It Works. 2010.

Bessel an der Kolk, MD. The Body Keeps the Score (Viking, 2014).

Michael Gazzaniga, Who’s in Charge? Free Will and the Science of the Brain  (Ecco, 2011).

Diane Ackerman, The Brain on Love, The New York Times, March 2012.

A RELATIVELY new field, called interpersonal neurobiology, draws its vigor from one of the great discoveries of our era: that the brain is constantly rewiring itself based on daily life. In the end, what we pay the most attention to defines us. How you choose to spend the irreplaceable hours of your life literally transforms you.

All relationships change the brain — but most important are the intimate bonds that foster or fail us, altering the delicate circuits that shape memories, emotions and that ultimate souvenir, the self.

Song of the Salaryman. Business Week, March 2009.


[ted id=1230]
Sunni Brown, The Doodle Revolution. (Portfolio, 2014).

John Medina, Brain Rules. (Pear Press, 2014).
The Twelve Rules.


Click for full size Informal Learning Poster

I developed this in league with XPLANE, The Visual Thinking Company.

How XPLANE explains itself

Check out this awesome history of corporate education from Eileen Clegg:

Ongoing project with IFTF and Global Learning Resources, 4 X 12 foot graphic map documenting corporate education over 120 years in historical context, leading to a forecast through 2010″

Jay Cross, Pinterest page.

Sample infographic, this one from my friend Dennis Callahan. You can develop your own at Venngage.


Jay Cross, Sight mammals. T&D magazine, February 2003.

Jay Cross, Models Galore. My graphic idea scrapbook, 2004.

Mind Maps
Here are several hundred examples that show the breadth of uses for MindMaps.


MindJet — try their mapping tool. Or pick any of the 19 tools highlighted by Robin Good.

My friend Clark Quinn draws concept maps at conferences. Thank goodness. I don’t feel compelled to listen to a speaker I’ve come to know through Clark’s diagrams.


Sketchnotes is a popular way of drawing your experience.

Home of the Real Learning Project